Exchange of goods and return of goodsGoods replacementWe offer the possibility of exchanging goods within 14 days of receiving the goods (e.g. in case of wrong choice of color, type of goods or size) for other goods from our offer.The exchange of goods is not charged.The customer only bears the full cost of transporting the goods from the buyer to the seller.If, when choosing another product, there is a price difference between the order and the replacement of the product, the price must be adjusted (i.e. if the price of the product is different between the order and the subsequent selection of the new product, the buyer must pay the difference to the seller. However, ifprice between the price of the goods between the order and the subsequent selection of new goods is lower, the seller undertakes to return this difference to the buyer.Please send the goods preferably wrapped in a bubble wrap or other suitable transport packaging so that the product cannot be damaged, as a registered letter (parcel) to our address: name: Jan Hosek street: Cizova 12 post no. : 398 31 city: CizovaYou return the product at your own expense.Do not send parcels cash on delivery.If the returned goods are damaged, we can exercise the right to compensation for damages and return only the purchase price reduced by the amount corresponding to the damage.In such a case, we are obliged to prove the resulting damage.WITHDRAWAL FROM CONTRACTWithin 14 days of receiving the goods, you have the right to withdraw from the contract without giving a reason.Please send the goods preferably wrapped in a bubble wrap or other suitable transport packaging so that the product cannot be damaged, as a registered letter (parcel) to our address:Jan HošekČížová 12398 31 ČížováYou return the product at your own expense.Do not send parcels cash on delivery.In the event that you withdraw from the contract and return all the goods to us, we will return the funds to the bank account specified by you, including the amount for the delivery of the product, which is limited by the amount of the cheapest delivery method offered, within 14 days of receiving the goods.If you send back only some goods, we will only refund you the amount for those goods.If the returned goods are damaged, we can exercise the right to compensation for damages and return only the purchase price reduced by the amount corresponding to the damage.In such a case, we are obliged to prove the resulting damage.COMPLAINTIf you find a defect on the product that we have overlooked, you have the right to make a complaint, depending on your request by replacing the item, repairing it, a reasonable discount on the price of the item, or refunding the payment.The warranty does not cover defects caused by improper use of the item, improper treatment, wear and tear caused by normal use, or defects for which a lower price was negotiated.Due to the nature of production, the warranty does not cover minor differences in quality and deviations in sizes.Please send the goods preferably wrapped in a bubble wrap or other appropriate transport packaging so that the product cannot be damaged, as a registered letter (parcel) to our address:Jan HošekČížová 12398 31 Čížová
